How we collect, use, and protect your information
At Voss Alan, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your information when you interact with our services or website.
We collect only the information necessary to deliver and improve our services. This includes personal details (such as your name, email address, or company) when voluntarily submitted through forms or communication, as well as general usage data gathered through analytics tools. This may include session data, device/browser metadata, and site interactions, which are anonymized or aggregated where possible.
Your information is used to respond to inquiries, deliver services, improve content, and manage communications through our internal systems and CRM tools. We may also use collected data to monitor site performance, assess engagement trends, and inform future product or service improvements—including the integration of technologies like analytics or AI-powered assistants. We do not use your data for automated decision-making or profiling without your consent.
Payment information (credit card, cryptocurrency wallet addresses) is processed through secure third-party payment processors. We do not store full payment credentials on our servers.
We do not sell, rent, or trade your personal data—ever. When necessary, we may share information with select service providers (e.g., infrastructure, analytics, or communications platforms) solely for operational or compliance purposes and under strict confidentiality terms. These providers are required to handle your data securely and lawfully.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. We comply with applicable data privacy laws and strive to uphold your rights, regardless of your location. If you are located in a jurisdiction with specific privacy regulations, we will make reasonable efforts to accommodate your request in accordance with those requirements.
We apply recognized security practices and safeguards to protect your data. All services are hosted within the United States through trusted infrastructure partners. While we do our part to maintain a secure environment, we recommend avoiding transmission of sensitive personal information unless necessary.
Voss Alan is headquartered in Texas and operates primarily under Texas law. We respect the privacy expectations and legal frameworks of other U.S. states and international jurisdictions and strive to meet compliance obligations where applicable.
We may introduce future features such as AI-based support tools or chat interfaces to enhance your experience. Any such technologies will be implemented in a manner consistent with this policy and your data rights. If these tools interact with your personal information, we will disclose how they are used and offer appropriate consent options.
We may update this Privacy Policy periodically to reflect operational, legal, or technical changes. Any material updates will be noted here. Continued use of our services after changes are published constitutes acceptance of the revised policy.
Questions? Reach us anytime through our contact form.
Last updated: November 7, 2024